FAQ

How long does shipping take?

Orders ship within 7-15 business days. Every order ships with a tracking number so you can follow the parcel from dispatch to delivery.

How much does shipping cost?

Shipping is free on orders over $50. Below that amount, the shipping cost is shown at checkout before you pay.

Do you ship worldwide?

Yes. We ship to customers around the world, and every parcel leaves with a tracking number.

Can I return a pair?

Returns are accepted within 30 days of delivery. If a pair does not fit or is not what you expected, start a return within that window and we will guide you through the steps.

How do I know the shoes are authentic?

We stock Nike, Air Jordan and Adidas sneakers only. Each pair is checked before it is packed, and the brand and model shown on the product page is exactly what you receive.

How do I find my size?

Check the size chart on the product page before ordering. Sizing can differ slightly between models, so compare your foot length with the chart for the specific pair you want. If you are between sizes, message us and we will help you choose.

What payment methods do you accept?

Checkout is secure. All payment details are handled through an encrypted checkout process, and your order is confirmed by email as soon as payment clears.

How do I follow the season and collect my favourite signature models?

New pairs are added as each season's releases arrive, so the catalogue changes regularly. Here is how to keep up:

• Check the New Arrivals section for the latest seasonal drops.
• Save the signature models you want and return to their product pages to see current prices.
• Buy when your size is in stock, since popular models can sell out quickly.
• Message us on WhatsApp for help finding a specific model or size.

Can I change or cancel my order?

Contact us as soon as possible after ordering. If your order has not yet shipped, we will do our best to update or cancel it.

How do I get in touch?

Support is available by WhatsApp or through the contact form on the site. Send your order number with your question and we will reply as quickly as we can.